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Feature Showcase: Comprehensive Overview for Lee Health Mobile App

Project Overview The Lee Health Mobile App feature I designed provides users with a seamless and comprehensive view of their personal health data. This project focused on enhancing user engagement, ensuring accessibility, and promoting informed decision-making through an intuitive interface.

Feature Summary This feature consolidates key aspects of a patient’s health records into one easily navigable space. It allows users to:

  • View Health Plans: Patients can access detailed information about their current health plans, including coverage, benefits, and expiry dates.

  • Track Visit History: Users can review past appointments, including dates, times, and attending healthcare professionals.

  • Monitor Vitals: Real-time and historical vital statistics are presented in visually engaging formats such as charts and graphs.

  • Review Procedures and Diagnoses: Patients can see a comprehensive record of their medical procedures and diagnoses, complete with descriptions and relevant dates.

1

Usability

Simplify the navigation and presentation of medical data to make it accessible to users of all technical backgrounds.

2

Personalization

Ensure that users can quickly locate their specific health data with features like filtering and search capabilities.

3

Security

Incorporate robust design elements to reinforce trust in the app's handling of sensitive medical data.

Process

Research and Discovery:

  • Collaborated with healthcare professionals to understand patient needs and regulatory requirements.

  • Conducted user interviews to identify pain points in accessing health data.

Wireframes and Prototypes:

  • Created low-fidelity wireframes to map out the user journey.

  • Developed interactive prototypes to gather feedback on layout and functionality.

UI Design, Testing and Iteration

  • Designed a clean, modern interface using accessible typography and color schemes.

  • Incorporated intuitive navigation elements such as tabs, icons, and collapsible menus.

  • Performed usability testing with real users to identify areas for improvement.

  • Iterated based on feedback to refine the design and ensure alignment with user needs.

Results

Key Challenges

  • Designing for a wide range of user demographics with varying levels of technical literacy.

  • Ensuring compliance with healthcare regulations such as HIPAA while maintaining a user-friendly design.

  • Presenting complex data in a way that is both informative and non-overwhelming.

Impact

  • Increased user engagement with the app by 35% post-launch of the feature.

  • Positive feedback from patients and healthcare providers about the accessibility and usefulness of the new functionality.

  • Recognition for improving the overall patient experience in managing personal health records.

Reflection

This project highlighted the importance of empathy and collaboration in healthcare design. By prioritizing the user’s perspective and working closely with stakeholders, I was able to deliver a solution that not only meets practical needs but also empowers users to take control of their health.

Takeaway, designing this feature reaffirmed my belief in the power of technology to transform healthcare. It was a privilege to create a tool that helps people stay informed and confident about their health journey.

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